After placing your order, we will process it for shipping within 1-2 business days. Then we will turn it over to Gogo Express, our partner courier.
Please take note of the following:
1. The buyer will shoulder the shipping fee (unless we have an ongoing free shipping promo). The shipping fee is to be calculated upon checkout.
2. We don't allow cancellation of orders once the item has been shipped out (i.e. we already gave it to the courier). You will get an email from us once your order has already been handed over to the courier for shipping.
3. Once the courier already has the package, we no longer have control over when you will get the item. The best we can do is coordinate with the courier in your behalf should there be an issue with your package. We will give you a tracking number and tracking link once we hand the item to the courier.
Estimated Time of Arrival:
Metro Manila: 3-5 Business Days
Rest of the Philippines: 5-10 Business Days
We use locally-made, eco-friendly tampipi boxes to protect your grief journal.
We pack each journal with care to make sure they reach you safely with no damage.